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Service Support
Incorporate gratitude and responsibility as our professional attitude, and provide excellent service to every user with our hearts.
Service Philosophy Support response Service Assurance

Standard warranty service (contract warranty period)

Click on different products of the company to view the clearly listed warranty scope, duration and terms.

Maintenance service (according to the signed maintenance contract)

Click on different products of the company to view the clearly listed warranty scope, duration and terms.
According to different levels of service contract plan

1. Define different response times (for key users, it is required to promise to respond within 2 hours and arrive at the site within 24 hours), the number of visits, the priority rights of spare parts, etc.

2. Provide preventive maintenance services, such as on-site inspection and calibration maintenance. Highlight the concept of "nip in the bud" and attach a standard PM checklist;

3. Predictive maintenance services are combined with IoT products to show how to predict faults and warn in advance through data analysis. Click on the above contents to check the service contract plans of different levels.


Professional Services

Installation, debugging and training; Renovation and upgrading services, equipment monitoring and diagnosis reports, etc.
Service Introduction

We provide full-cycle services from installation and debugging to life-long upgrade to ensure the reliable operation of the system. Through intelligent monitoring and active maintenance, risks can be warned in advance to ensure the safety of railway communication. Focus on technology evolution and rapid response, and provide a solid backing for efficient expansion and smooth upgrade of your wireless communication system.


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